[{"title":"What is this? ","content":"

We’re excited to show our appreciation through our exclusive rewards program! By creating an account, you’ll earn points (or Carrots) for purchases in store and online, as well as other activities like following us on social media, leaving a review, and even just being born on your birthday!

"},{"title":"Who can join?","content":"

Everyone with an account is automatically enrolled.

"},{"title":"How do I earn Carrots?","content":"

You can earn carrots through various activities, such as staying connected with us and making purchases. The easiest way to earn Carrots is to shop! You earn 1 carrot for every dollar you spend. To explore all the ways you can earn points, click on the *Ways to Earn* tab in the menu.

"},{"title":"How do I redeem my points?","content":"

Select the *Ways to Redeem* tab. Here, you'll find a list of all the rewards we offer. If you have sufficient Carrots, you can redeem them for a reward.

"},{"title":"Is there a limit to the number of points I can earn?","content":"

No. Go ahead and earn as many as you can.

"},{"title":"What do the 'approved', 'pending' and 'cancelled' statuses mean?","content":"

Approved: These points can be redeemed on rewards immediately.

Pending: These points need to be verified before you can redeem them. This typically applies to social media follows and online activities.

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

"},{"title":"Can I earn Carrots on sale items?","content":"

No. Carrots can only be earned on full price items. Gift cards and shipping costs are also excluded.

"},{"title":"What if I already subscribe to your Newsletter? Can I still earn those carrots?","content":"

Yes! Carrots for Newsletter subscription will be automatically applied to your account when you make your first purchase for current newsletter subscribers.

"}]

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